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Incident Management & Response

In many cases in a compromise, a malicious outsider gaining access to confidential systems and data, goes undetected.

If it is detected, you have to respond quickly, understand what has happened, how to stop it, recover to a safe state and preserve evidence for further investigation.

The SGRecover™ Incident Management and Response Team assists in developing and maintaining programs and processes which provide the basis for quick response and necessary action.

If the worst does eventuate, the SGRecover™Team can help you get back to business as usual, investigate the incident and maintain forensically sound change of evidence for further action.

The SGRecover™ Team have been used by banks, payment card brands and companies across most industry sectors in all phases of their Incident Management Programs – from preparation and planning through to response and recovery.

SGRecover™ services include:

  • Roadmap and strategy development.
  • BCP and DR gap assessments.
  • Business Impact Assessment.
  • CSIRT and recovery.
  • Forensics and Investigations.
  • Virtual Teams

Thanks for all your help. Under the circumstances you did an excellent job of maintaining our companies integrity while offering us so much assistance in order for us to get the job done. As discussed, when the dust settles we will get your assistance on what measures we need to take to better protect our network.

Payment System Provider (Undertaking a card brand initiated incident investigation)

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